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Cancellation Policy
Title | Reasons | What you will receive | Additional notes |
|---|---|---|---|
EVENTS & SHOWS | Cancellation, non attendance, early departure or late arrival | ||
Cancellation more than 3 days in advance | No payment required | Written notice must be received to have invoice retrieved. | |
PRIVATE LESSONS | Cancellation less than 3 days / non attendance / late arrival | No refund, credit only | Written notice must be received to reschedule next private lesson with credit on file. |
TEAM TRAINING | Withdrawal after season began | Payment plan to be suspended | Withdrawal from teams must be sent in writing minimum two months prior. |
WORKSHOPS | Cancellation / withdrawal for any reasons | No refund or credit | |
Cancellation / Withdrawal due to medical reasons | Refund less $35 administration fee | A written notice must be received and a doctor’s note is required. | |
Cancellation / Withdrawal after one month of classes | No refund or credit | ||
Cancellation / Withdrawal after classes start | Refund less 50% of unattended class fee | Up to two weeks after classes started. | |
RECREATIONAL CLASSES | Cancellation / Withdrawal of secured spots before classes start | Refund less $35 administration fee | Requests must be sent in writing minimum 2 weeks before class starts. |
Non attendance, late arrival / early departure | No refund and no credit | ||
For all registration
50% of camp fees paid | Notice received less than one week prior to camp date. | ||
Full week registration
Camp fees paid less $100 administration fee | A written notice must be received at least 2 weeks before camp date. | ||
HOLIDAY CAMPS | Cancellation/withdrawal of secured spot for all reasons | Single day registration
Camp fees paid less $35 administration fee | A written notice must be received at least 2 weeks before camp date. |
Early drop off or late pick up beyond 10 minutes of scheduled hours | An invoice for $10 for each early drop off and/or late pick up | For campers who did not register for early drop off and/or late pick up options. | |
Cancellation due to medical reason | 50% of camp fees paid | Notice received less than one week prior to camp date. | |
Cancellation due to medical reason | Camp fees paid less $35 administration fee | A written notice must be received at least one week before camp date. A doctor’s note is required. | |
PD DAY CAMP | Cancellation/withdrawal of secured spot and non attendance | No refund, no credit |
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